FREQUENTLY ASKED QUESTIONS
Got a question? Check out our frequently asked questions for quick answers.
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Frequently Asked Questions
What is SCORM and why should I care?
SCORM (Sharable Content Object Reference Model) is a set of standards that ensures online courses can be integrated into various Learning Management Systems (LMS). It enables easy tracking of learner progress, making your training programs more efficient and scalable. For businesses of all sizes, SCORM compliance simplifies managing employee training across multiple platforms and locations.
Can I get a tailored training package for my business?
Yes! We offer bespoke training packages that are designed to fit your company's specific needs, whether you're a small team or a large corporation. Our training courses can be customised to align with your industry requirements, ensuring your employees a more relevant and effective learning experience.
How do I track employee progress on training?
All companies are given a fre company dashboard to track all training and you can divide this up with unlimited branches, locations and employee groups. With our SCORM-compliant courses, you can track learner progress through your existing LMS. This allows you to easily monitor completion rates, quiz results, and overall performance, providing real-time insights into how your staff is performing.
Do you offer bulk discounts for large businesses?
Yes, we offer competitive pricing and bulk discounts for businesses with large teams. Whether you're training a few employees or hundreds, we can provide cost-effective solutions that cater to your needs, helping you save money while ensuring comprehensive training.
Can I mix online and face-to-face training?
Yes, we offer blended learning options, combining online courses with face-to-face assessments or practical evaluations. This allows your staff to complete the theory component online and then receive hands-on, instructor-led training for practical skills, offering a comprehensive learning experience.
Can I train multiple departments with different training needs?
Absolutely! Our platform allows you to assign specific courses to different departments or job roles within your organisation. Whether you need first aid training for HR staff or safety courses for manufacturing teams, we can cater to all your training requirements with targeted, role-specific content.
What happens if my employees are located in different regions or countries?
Our online training courses are accessible from anywhere, meaning you can train employees regardless of location. With our free company dashboards, the training is fully scalable.
How do I certify my employees after they complete a course?
Upon successful completion of a course, your employees will receive a certification. These certificates are valid for a specified period and can be downloaded or printed directly from the platform. From your company dashboard, you can see the certificates, CPD Certificates and Evidenced Based Learning statements.
Can I assign training to contractors or temporary staff?
Yes, you can assign training to both permanent staff and temporary or contracted workers. Our system allows you to create unique access codes or login details for external workers, ensuring that they receive the necessary training and certification.
How do I get started with ProTrainings?
Getting started is simple! Contact us for a demo, and our team will help set up your account, tailor the courses to your business needs, and provide access to your team. Whether you’re a small business or a large corporation, we make it easy to begin training your staff.
Can we train in specific health and safety regulations for our industry?
Yes, we offer industry-specific courses, including comprehensive health and safety training tailored to sectors such as construction, healthcare, manufacturing, and more. Let us know your needs, and we’ll help customise your training program to ensure compliance with the relevant regulations.
What if my staff have questions during the training?
We provide support for all learners. If your staff have any questions during their training, they can reach out to our support team via email or live chat. For more complex inquiries, we offer in-depth assistance and guidance to ensure your team gets the most out of their training.
How do I manage and assign courses to my employees?
Once your company is set up with ProTrainings, you'll have access to a company dashboard where you can easily assign courses, track progress, and manage certifications. You can assign training to specific employees or groups and monitor their completion rates at any time.
Are your courses accredited?
Yes, all of our courses are accredited by recognised by various bodies. We ensure that our training meets the latest industry standards, providing you with peace of mind that your employees are receiving the most up-to-date, compliant training. ProTrainings are also ISO27001, ISO9001 and IPS 45001.
Can I integrate your training with our existing systems?
Yes, we provide SCORM-compliant content that can easily integrate with most Learning Management Systems (LMS). Whether you're using an existing platform or considering a new one, we can help you integrate ProTrainings courses smoothly.
Can I offer face-to-face and blended training to my staff?
Yes, we have over 350 face-to-face courses available, and you can track progress online.
I also need classroom courses. Can you help with this as well?
Yes. We have a National network of approved instructors who offer a full range of 100% classroom courses and blended evaluations. Visit our ProCourses website to search for classroom courses and instructors near you.
If my group pre-purchases training, what is the expiration date?
The training you purchase do not expire. They are valid even if your staff training is staggered over the next two months, year or three years.
I need to train an in-house Instructor in First Aid. Can you offer this as well to complement our online training?
Yes. Our sister company, ITG Instructor Training Ltd, are specialists in First Aid Instructor Training and all their courses are integrated with our ProTrainings systems for the classroom and the online courses.
Can I set up with ProTrainings as a Company but have my staff pay for the course themselves with an arranged discount?
Yes. We can set up your company dashboard and you can make your staff or agency workers pay for the course themselves using your special price.