Frequently Asked Questions

Do you offer pre-purchase or invoicing options for companies?

Payment options include:

• Discount at time of training.
• Pre-payment by credit card, purchase order, cheque or bank transfer.
• Monthly invoice in arrears is also available upon qualification, subject to account approval.

I need a blended course. Can you offer this?

Yes. You can do a online course and then a practical evaluation by one of our National Evaluators/Instructors. We can even train your in-house trainers to be evaluators for first aid as a blended course.

I need to train an in-house Instructor in First Aid. Can you offer this as well to complement our online training?

Yes. Our sister company, ITG Instructor Training Ltd, are specialists in First Aid Instructor Training and all their courses are integrated with our ProTrainings systems for the classroom and the online courses.

Can I set up with ProTrainings as a Company but have my staff pay for the course themselves with an arranged discount?

Yes. We can set up your company dashboard and you can make your staff or agency workers pay for the course themselves using your special price.

If my group pre-purchases trainings, what is the expiration date?

The trainings you purchase do not expire. They are valid even if your staff training is staggered over the next two months, year or three years.

I also need classroom courses. Can you help with this as well?

Yes. We have a National network of approved instructors who offer a full range of 100% classroom courses and blended evaluations. Visit our ProCourses website to search for classroom courses and instructors near you.