Every organisation that works with children, they should make sure safeguarding policies and procedures are in place to ensure each and every child, despite their age, gender, religion or ethnicity, are protected from harm. This child protection course is aimed at training individuals who work with children to ensure they know how to identify and report possible cases of abuse and neglect.
Course of the Week – Customer Service
Customer service is overlooked in many companies. Regardless of the size of your business, exceptional customer service needs to be at the heart of your business in order to be successful. It is important to provide the highest standard of customer service to all types of customers, whether they be; potential, new or existing.
Coaching in the Workplace – Course of the Week
Coaching is a process that develops a person to do either the job that they are hired to do or the job that they ultimately want to do. It unlocks barriers and overcomes obstacles that are preventing an individual from getting where they want to be. This course is about empowerment and about instilling confidence, effective coaching instills a ‘can do’ attitude in the client and focuses on the future.
Dementia Awareness – Course of the Week
Dementia Awareness has received a lot of press recently, as understanding Dementia and understanding sufferer’s needs is very important. Dementia is a very common condition, with over 800,000 people in the UK suffering with the condition. People start to change as the dementia gets worse, such as; communication, eating habits and feelings. Due to the condition being so common, it is advisable to be well-informed in order to be prepared and know how to deal with people suffering from dementia.
Epinephrine Auto-Injector Needle Length Report Published
Epinephrine auto-injectors needle length is important to ensure that the drug gets where its needed and there have been concerns with some brands of auto-injector that the needle length is not sufficient when used on some children and adolescents in the treatment of food allergies. A new report published on the Emerade website published the results.
NatraSan, a new natural first aid spray – a must for every home?
NatraSan is a new first aid spray that is a good addition to any first aid kit. There are lots of different first aid sprays on the market but this one is a bit different as is a first aid spray containing pure Hypochlorous Acid which is a mild but incredibly effective acidic substance released by our white blood cells to kill invading pathogens, such as bacteria and viruses.
AED IPAD SP1 IS “Soaring” Success at Gatwick Airport
Today (April 2nd, 2015) the rollout of over 85 iPAD SP1 defibrillators began across Gatwick Airport. This project sees the replacement and upgrade of ALL of the old defibrillators across the site with state-of-the-art technology offered by the SP1. It also includes many new sites, both static and responding, at the airport.
Presentation Skills – Course of the Week
Presentation skills are important in most business sectors and in all forms of training. Whether you are presenting a business case, sales, presenting to other colleagues or delivering a training course if you have the key skills and plan your presentation you will get results. This presentation skills course covers the key aspects of giving an effective and memorable presentations giving you confidence skills.
Person Centred Care Course now live online
Person centred care course has just been launched which is mapped to the care certificate. Whether or not we are aware of it, we all live our everyday lives by a set of values that shape how we think and react. Values are beliefs and ideas about how people should behave which have been formed by our childhoods, families, backgrounds, cultures, religions and relationships.
Human Body Picture Free Manual Download with all First Aid Courses
To support our classroom, blended and video online courses we have added another student manual to show more about the human body. This book is a picture book with diagrams about different conditions and parts of the body. We will be adding to this book over the coming months and will later in the year split it to conditions of the body and about the body.
Equality and Diversity – Course of the Week
Equality and diversity is a term used in the United Kingdom to define and champion equality, diversity and human rights as defining values of society. It promotes equality of opportunity for all, giving every individual the chance to achieve their potential, free from prejudice and discrimination. Our Equality and Diversity course includes Inclusion, which means to include everyone, no matter what their background or beliefs.
Communication in Care video online course launched
Communication in Care video online course launched which is mapped to the care certificate course. The knowledge sections of care certificate standard 6 are met in this course, just leaving the workplaces competency sign off.